Check all the supplies on a weekly basis. To see the details of the bookings … Here are some of the important forms and formats to be maintained by housekeeping personnel to ensure the better communication and proper documentation. Housekeeping can enter a room status to communicate to the front office if a room is occupied or vacant, dirty, cleaned or checked etc. ( Reports like Rate variance report , arrival report , guest in house report , Departure report etc. It also helps to gear renovations and spring cleaning to low occupancy periods there by preventing loss of revenue. As guests check out of the hotel, the front desk notifies housekeeping. ♦Floor supervisor responsible for cleanliness and the upkeep of the assigned floors. In order to view this report, under Clerks, the Reporting Permission 1524 – Room … It’s compared to hotel’s historical ADR or competitors’ metrics. Floor supervisor Floor supervisor (source www.maritime.com) ♦Floor supervisor assigns duties to the room attendants. 5. Evening shift supervisors are required for the floors, public areas, and control room. The input on this tab is used for the discrepancy calculation on the next tab. Before being furloughed in March, Wanda White, a housekeeper at the Sheraton Philadelphia Downtown, said she cleaned 16 rooms per day and worked full time. Desk control register. The room occupancy report are important to the executive house-keeper, to determine the level of work load anticipated so as to provide, the necessary staff to meet the requirement each and every day. In both situations, the Discrepancy Report indicates issues with the occupancy status of a room, and should be printed and given to the Front Desk to follow up. 3. The Room Occupancy and Revenue Report shows a detailed overview of past occupancy and revenue information. All bed and bathroom linens must be removed and laundered. When determining a room’s state of occupancy and state of both occupancy and cleanliness information. Room rates intended for three occupants are triple occupancy and quad occupancy house for four guests. Also included in the daily operations report are rooms statistics and occupancy ratios and comments and observations from the accounting staff. ROOM STATUS CHECK: The report that allows the housekeeping department to identify the occupancy or conditions of the property’s room. Housekeeping Status Codes – Codes the property uses to indicate a rooms’ housekeeping and occupancy statuses 4. Supervisors of Housekeeping. Select Rooms Management > Housekeeping > Housekeeping Management to display the Housekeeping screen. 6. Housekeeping Default Status – Housekeeping status codes that Maestro automatically assigns when a room’s occupancy status changes. It’s an important activity by the housekeeping staff to physically check the room status. This list is used by floor attendant and linen room attendant. Room Occupancy and Revenue Report Updated May 10, 2016. Reports can be run for one year at a time, starting on any date you choose (past or future), but will be limited to one year. Scanty Baggage:- 1)Executive Housekeeper/Director of Housekeeping:- The executive housekeeper reports to the General Manager or the Resident Manager or the rooms division manager. Revenue Per Available […] Inspecting rooms for readiness and reporting to the front office for the same. Ordinary Rooms : Single room Twin room Triple room … 5. Zoom: Discrepancies Page. Also have sample formats for all guest stationary and formats, Hotel Job discriptions. Use the Housekeeping Room Status Summary Report page to generate a report that gives a summary view of all the active rooms in the hotel and their current housekeeping and room status. Issuing keys to the room attendants. Ensure all keys are deposited back before taking over the shift. Check all log entries and ensure they are followed up. ADR = Rooms revenue earned / Number of rooms sold. The room status change is a particular order and can be thought of as the “life cycle” of a guest room. Room Discrepancies occur when there is a conflict between the Front Desk and Housekeeping occupancy status of a room. The Room Status report from RDP includes a list of all rooms on property and the current occupancy of each room. If you have 95 rooms, for example, and each housekeeper can clean 10 rooms per day, it may be in your best interest to book up to 90 rooms each night so you don’t need to hire an additional housekeeper. Although not universal, single occupancy room rates will often be lower than those with two people in the room, or double occupancy room rates. In- house laundry services will also fall under the role of the housekeeping department, though many hotels outsource this job. Sample format of all standard reports used in hotel . Average daily rate (ADR) – this rate is applied to a room’s average rental income during a certain period of time. Which of the following housekeeping positions is most likely to have a work schedule that varies in relation to hotel occupancy? promotions, on room sales. The supervisors report to the Assistant Housekeeper. Report to:-The Assistant Housekeeper. 6. The Housekeeping Forecast is intended to help properties meet upcoming housekeeping service requirements. Linen room and control sheet. The guest bathroom must be scoured and … Housekeeping room occupancy report; Linen room and control sheet; Discrepancy report; Lost and found report; Desk control register; Room maintenance order slip; Guest room linen exchange form; Room checklist; Key control sheet; Guest room exchange linen. 3. The information is based on reservation bookings for current and future dates. Providing details on room status, room notes, and current guests, this report is crucial for communicating housekeeping information at a property with numerous rooms and employees. The housekeeping and front office department also coordinate with each other for other important information which require special attention like. The housekeeping department may print these room lists and schedule the rooms for cleaning accordingly. Besides the revenue component, a 100% occupancy rate can mean an increase in costs. Percentage change from the comparable week in 2019 showed occupancy dropped 56.1 per cent to 17.7 per cent, while Average Daily Rate (ADR) fell 30.5 per cent to $113.18. The Occupancy Report provides a historical report of occupancy by Room during a specific date range. Integrated with front office, the housekeeping report displays room status and occupancy in real time, streamlining internal communications for improved productivity and guest service. Housekeeping Supervisor Daily Duties 1. Room Status All Rooms. Other Files and Registers that are maintained by the housekeeping control desk are . The occupancy report lists rooms occupied that night and indicates those guests expected to check out the following day. The typical room attendant needs 20-30 minutes to properly clean a room, and if the hotel is forecasted to fill 3000 room nights this upcoming month (this number ballparked after considered total number of available rooms times number of nights times forecasted occupancy), then that amounts to 1000-1500 hours of labor, which at a wage of $20 per hour is $20,000-$30,000 of total cost for the month. Over 500 Reports are Included with RDP . 4. Allocate the required supplies. There is a one year date range limit. It will also tell guest in hotel for amenity planning. Housekeeping Management. Using this module you can generate the Housekeeping Detail Report with the Report function, use the Change feature to update housekeeping statuses for individual rooms or multiple rooms… This report is typically used to analyze past Occupancy %, ADR, REVPAR by Room. Return to Report Index. Rooms Guest Rooms• Each time a guest checks out of a hotel room, it must be stripped and thoroughly cleaned to prepare for the arrival of the next guest. 7. room attendant If the productivity standard at a 400-room hotel is 30 minutes to clean one guestroom, how many room attendant labor hours are needed to clean guestrooms when the hotel is at 80% occupancy? Discrepancy report. ). To report half an hour before the maids arrive. ♦ Assistant executive housekeeper checks the room attendance report. Housekeeping Interface Setup – Codes used to set up the PBX interface that allows housekeeping staff to report housekeeping … The GRA carry out a physical check of the room status and enter it … Room occupancy report file: all room occupancy reports are filed for the future reference. Quite important report for all departments. By specifying expense levels in relation to room … A list of rooms can be provided to the Housekeeping staff based on the room occupancy for that day. Enter Room Maid Reports. HENDERSONVILLE, Tenn. — STR data for December 20 to 26, 2020 showed Canada’s hotel industry with lower occupancy compared to the previous week. A report can be generated for the occupied rooms (Stay Over Report), rooms expected to check in, check out and those that are vacant or blocked. Upper management analyses and returns budgets to department heads with comments and recommended adjustments. It is generated daily through a two way communication between housekeeping and the front office. Occupancy rate = Rooms sold / Room available. Administration > Reports > Housekeeping > Housekeeping Room Status Summary Report. Check all the vacant rooms against your report. A report that allows the housekeeping department to identify the occupancy or condition of the property’s rooms.It is generated daily through a two-way communication between housekeeping and the front office. This report can be produced for past dates only, and can include up to a maximum of 31 days of information. Lost and found report. Duties and Responsibilities . HK will know how many rooms are occupied, arriving next day, clean or dirty status. To access this feature, go to Check the Occupancy Report of the previous night and allocate the rooms to the maids accordingly. Their positions and their respective responsibilities include − Floor Supervisor. 3. With a simple, modern layout, the housekeeping report is easy to read and understand, providing users with a complete overview of room status at a glance. Once occupancy levels are predicted, the departments whose costs fluctuates with occupancy levels can forecast expected costs and submit prepared budgets to the general manager and controller for review. ♦Floor supervisor prepares occupancy report. There should be coordination know about the daily room report and housekeeping discrepancy report. Housekeeping room occupancy report. The room occupancy reports are important to Executive Housekeeper to determine the level of workload anticipated so as to provide the necessary staff to meet the efficiency each day. The types of rooms are: 1. The housekeeping report included in the WebRezPro system offers real-time information, interactive capabilities and multiple formats to suit your property’s needs. The executive housekeeper picks up this list early the next morning and schedules the occupied rooms for cleaning. 5. Coordinating floor operations and tray clearance with room attendants. At pre-determined hours of the day the housekeeper provides the front office with a control sheet (occupancy list, housekeeper’s report or vacant room list) so that the front office may check the room occupancy board or chart to check any discrepancy in room status. Enter the room number, the room status (as a number) and the occupancy status (as a number) in the bottom section of the tab: Then press Enter. This report is useful for not only the front desk or management, but the maintenance or housekeeping staff. It is a rare for standard room to house more than four people. Housekeeping room report. Return to Report Index. Use this screen to manage housekeeping and room status details. 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